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How to Contact WCDHD

Please limit calls, texts, and emails to our office and website if possible. We need to keep lines open for those who have tested positive or have immediate needs. When calling, you will be asked to explain the urgency of your call and your call will be answered accordingly.   

  • Medical emergency calls should be made to your medical provider,  911, or by visiting your local Emergency room if necessary.   

Due to the increased volume of positive COVID-19 cases and calls into our office, WCDHD staff are inundated and currently do not have the capacity to address all requests and calls that are flooding into our office. Our department is prioritizing our energies on investigating the surge of positive cases within our jurisdiction. Staff have an unmanageable workload at this time and are asking community members to do their part.   

 

Testing 

  • If you have been exposed to a lab confirmed case, testing is important but shouldn't be immediately following the exposure.  Schedule testing within 5 to 7 days of exposure.  If exposed to an individual who is a lab confirmed COVID-19, you must quarantine for 14 days following last date of exposure.      
  • You cannot test out of quarantine. If you were exposed to a lab confirmed case and test negative, you must complete your 14 days of quarantine.    
  • Register for testing: https://www.testnebraska.com/en

Documentation of, or Release from, Quarantine and Isolation

Notice of 3 business days is required if you are needing a document outlining your quarantine/isolation dates, or a return to work or school release. All requests for COVID-19 Related Letters must be submitted through the following link: https://nalhd.sjc1.qualtrics.com/jfe/form/SV_eVxS16v3yCaXjQ9

 

Question About the Current Directed Health Measure

If the above information does not answer your questions, you may also contact us through our online system by clicking on the following link:  https://wcdhd.org/questions.html *Your questions are important to us and will be returned as soon as possible. Questions that can be answered through the above links will not be addressed separately through the contact us link. 

Please be as specific as possible including your name, an email address, phone number, and a detailed message. Your message will be disseminated to the appropriate person and they will get back to you as soon as possible.   

 

REMEMBER

If you are positive for COVID-19 or have signs and symptoms of COVID-19 ISOLATE IMMEDIATELY.  

If you are a direct contact to a positive COVID-19 individual, QUARANTINE IMMEDIATELY for 14 days from last date of exposure and schedule testing 5-7 days after last date of exposure.